pix HedsUP!
SEPTEMBER 2007


Welcome to the first issue of HedsUP!,
Hedley Consulting’s quarterly ebriefing with a clear focus on helping the leaders of professional services firms to create actionable strategies.
 
HedsUP! aims to give you insights and useful perspectives on some of the challenges and opportunities faced by those tasked with creating profitable client relationships, compelling careers and sustainable competitive advantage. It is centred on solutions and pragmatism not theory and rhetoric.

I hope that you enjoy this issue and would welcome any comments or feedback that
you have.
 
Best wishes,
Andrew Hedley
Andrew Hedley
pix
On your desktop

Horses Choosing Courses –
How Refreshing!

Every horse can win a race, but selecting the right race to run in is key. Firms should choose the arenas best matched to their capabilities for differentiation and competitive advantage. Taking a different perspective is the key. More

More Than Embossing The Wallpaper
One of the biggest challenges facing professional service firms today is how to create an environment in which innovative thinking can flourish, that allows clients and firms to create deep bonds and where the best ideas are used to create compelling propositions. More

Do You Judge a Book by its Cover?
For professional firms too much emphasis on the cover and not enough on the content has heralded the demise of many branding initiatives. Moreover, firms’ inability to walk the talk of their brand-promises has sadly done more than waste oodles of money, it has actively disenfranchised clients and confused the market. More

Ch-Ch-Ch-Changes (turn and face the strain)
The trepidation with which David Bowie’s lyrics approach the topic of change is mirrored by the behaviours of management teams in professional firms everywhere. Never before have they been faced with such a dynamic business environment, with increased competition emanating from both within and outside their traditional professional boundaries. The ability to effect change is business critical. More

Innovate or Die!
Innovation is like managing a football team, everyone thinks that they can do it, a few people actually do it, but only a handful make a success of it. It is also widely recognised as being one of the most important pre-requisites for building a sustainable business in the 21st Century. But what is it? Why is it so important and how can we foster an innovative climate within the professional service sector? More

On the road

I will be speaking at the following events
over the coming weeks:


Placing Marketing at the Heart
of Law Firm Strategy

26th & 27th September, London

Cutting Paths Through the Jungle
16th October, London

Oracle Debate: Mergers & Acquisitions
19th October, Cambridge

Relationship Management Masterclass for Law Firms
30th October, London

MPF Strategy Survey Results
13th November, London

Using Trojan Horses to Tame
Rogue Elephants

29th November, Manchester

If you are interested in attending any of these events or would like more information please do let me know:

andrew.hedley@hedleyconsulting.com



News bytes .............................................................................................................................

Managing Partners’ Forum Strategy Panel
Andrew Hedley is to be one of three Panel Directors of the recently launched MPF Strategy Panel. The panel will focus on exploring best practice, examining new techniques, evaluating trends and encouraging debate in the development of effective strategy for professional service organisations worldwide.

FT Innovative Lawyers survey quotes
Hedley Consulting

Andrew Hedley offered expert commentary in the Billings & Fees category as well as the Marketing & PR category.

Editorial Board of Legal Marketing magazine
Andrew Hedley has joined the Editorial Board of Legal Marketing magazine. This is in addition to his longstanding Editorial Board position with Managing Partner magazine.
pix MPF European Practice Management
Awards 2007

Andrew Hedley is again a member of the exclusive panel of judges for the MPF European Practice Management Awards.

Monthly strategy column for Managing
Partner magazine

Andrew Hedley is to write a series of articles examining leading management theory and its application in practice to professional service organisations.

Cambridge Marketing Colleges Course Director
Andrew Hedley has been appointed as the Course Director for the Professional Diploma for those in the Marketing of Professional Services, the only Chartered Institute of Marketing accredited qualification for professional services marketing.
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