“Do not go where the path may lead, go instead where there is no path and leave a trail.” Ralph Waldo Emerson
Innovation can take many forms. Delving into a dictionary would support a proposition that innovation is simply introducing something new – nothing more, nothing less. Business innovation is also highly contextual; in many instances that which is considered innovative is not new to the world but rather to that industry.
In the legal sector we are seeing a wave of service innovation, with firms adopting strategies which seek to create distinct, and valuable, client propositions. Many of these emulate approaches and techniques which can be seen in other industries. This is about the transfer of ideas and best practice which are proven to deliver results in analogous situations.
Nothing here is ground breaking when looking across industries but some of it may be game changing within this one! Those firms able to shape both their businesses and people to work in a different way will emerge as dominant over the next five years.
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